LOW-INCOME HOME ENERGY ASSISTANCE PROGRAM (LIHEAP)

We have exhausted energy assistance funding for the 2025 Program Year, however, applications for natural gas are still being accepted for assessment and qualification for the Utility Low-Income Discount Rate available to Ameren Gas customers. If you have not received a LIHEAP benefit since October 1, 2024, you are still encouraged to apply for LIHEAP at your local CEFS Outreach office to receive a discount rate through Ameren.

LIHEAP Request for Service

Natural Gas Low Income Discount Rates

For more information:

CEFS Economic Opportunity Corporation
LIHEAP
PO Box 928
Effingham IL 62401
217-342-2193 ext. 2127
Email us at cefs@cefseoc.org

or contact your local CEFS Outreach Office

Monday through Friday, 8:30am - 4:30pm

Help with utility bills

LIHEAP provides:

Direct Vendor Payment – a one-time benefit, paid directly to the utility company(s) for eligible households

Reconnection Assistance - help for households that are disconnected from their utilities or are within 7 days of shut off. This also includes households that use a delivered fuel source who are below 25% in their tank and have been refused delivery on credit.

Cash Benefit – a one-time payment for eligible renters whose utilities are included in their rent.

Emergency Furnace - repair or replacement of furnace for eligible homeowners.

PIPP - Percentage of Income Payment Plan is a benefit choice for participating Ameren customers. Due to funding, there will be NO new PIPP enrollments.

Funding for LIHEAP is provided by the US Department of Health and Human Services and by the State of Illinois. More information is available at www.liheapillinois.com.

Click the Your Rights button below to find information on appeals.

Your Rights (English & Spanish)

2024 LIHEAP INCOME GUIDELINES