LOW-INCOME HOME ENERGY ASSISTANCE PROGRAM (LIHEAP)
Online Request for service is currently unavailable, please contact your local CEFS Office in person or by phone. Sorry for the inconvenience.
For more information:
C.E.F.S. Economic Opportunity Corporation
PO Box 928
Effingham IL 62401
217-342-2193 ext. 127
Email us at email@example.com
or contact your local CEFS Outreach Office
Monday through Friday, 8:30am - 4:30pm
Help with utility bills
Direct Vendor Payment – a one-time benefit, paid directly to the utility company(s) for eligible households
Reconnection Assistance - help for households that are disconnected from their utilities or are within 7 days of shut off. This also includes households that use a delivered fuel source who are below 25% in their tank and have been refused delivery on credit.
Cash Benefit – a one-time payment for eligible renters whose utilities are included in their rent.
Emergency Furnace - repair or replacement of furnace for eligible homeowners.
PIPP – Percentage of Income Payment Plan Program provides:
PIPP is a benefit choice for Ameren customers. PIPP customers are enrolled in budget billing with Ameren. Each month the program pays a portion of the monthly budget bill amount and the customer is responsible for the rest. Additionally, customers that owe an outstanding balance when they come on the program will get a monthly credit applied to their old balance for every on-time, in full payment that they make.
Funding for LIHEAP is provided by the US Department of Health and Human Services and by the State of Illinois. PIPP is funded by the State of Illinois. Both are administered by the Office of Community Assistance (OCA) at the Illinois Department of Commerce and Economic Opportunity (DCEO). More information is available at www.liheapillinois.com.
Click the Your Rights button below to find information on appeals.
2023 LIHEAP INCOME GUIDELINES
Guidelines effective 9/1/2022
The Ameren Warm Neighbors/Cool Friends Program may also provide assistance to Ameren customers only.
WARM NEIGHBORS/COOL FRIENDS INCOME GUIDELINES 2023